Privacy Policy
Glocal Codes and its affiliates (collectively, “Glocal Codes,” “we,” “our,” or “us”) operate in the business of technology services, including software development, product engineering, AI solutions, UI/UX design, DevOps, and the deployment of dedicated tech talent and teams, as further described in our Terms and Conditions.
This Privacy Policy outlines our practices in relation to the collection, storage, usage, processing, and disclosure of personal data that you choose to share with us when you:
- Visit our website,
- Submit an enquiry or request a consultation.
- Engage us for development or tech services.
- Hire developers, designers, or AI specialists through us.
- Collaborate with us as a developer, consultant, contractor, or partner, or
- Otherwise, interact with us in connection with our services (collectively, the “Services”).
Glocal Codes enables businesses to scale with agile, on-demand tech teams and strategic technology expertise across AI, cloud, and modern frameworks.
We prioritise data security, confidentiality, and transparency in all our engagements.
By accessing our website or engaging our services, you confirm that you have read and agreed to this policy and consent to the processing activities described herein.
1. BACKGROUND AND KEY INFORMATION
(a) About Us
The Services are made available to you by Glocal Codes.
If you have any questions about this policy or wish to raise a concern, you may contact us at:
Email: info@glocalcodes.com
(b) How this Policy Applies
This Policy applies to:
- Website visitors
- Prospective and existing clients (startups, enterprises, product teams)
- Developers, engineers, designers, consultants, and contractors
- Vendors and partners
References to “you” include all such individuals.
By engaging with Glocal Codes, you consent to the collection and processing of your personal data in accordance with this Policy.
(c) Third-Party Links
Our website may include links to third-party platforms. We do not control these and are not responsible for their privacy practices. We encourage you to review their policies before sharing data.
2. PERSONAL DATA THAT WE COLLECT
We collect personal data necessary to deliver scalable technology services and deploy expert teams.
(a) If You Are a Client or Prospective Client
We may collect:
Contact Data
Name, email address, phone number, company name, business address.
Business & Project Data
Project requirements, product specifications, technical documentation, architecture plans, timelines, budgets, and business goals.
Technical & System Data
Access credentials (where required for project execution), APIs, integrations, repositories, infrastructure details, and system environments.
Operational Data
Workflows, sprint plans, communication records, reporting requirements, and collaboration tools data.
Marketing & Communications Data
Enquiries, feedback, testimonials (if provided), and communication history.
Technical Usage Data
IP address, device information, browser type, access logs, cookies, and website interaction data.
Transaction Data
Invoices, billing details, and payment confirmations processed via authorised providers.
(b) If You Are a Developer, Consultant, or Contractor
We may collect:
Contact Data
Name, email, phone number, address.
Professional Data
Resume, portfolio, GitHub/technical profiles, work experience, certifications, skills, and project history.
Identity & Verification Data
Identification documents (where required for compliance or contracts).
Financial & Compliance Data
Bank details, tax/GST information, contracts, and agreements.
Operational Data
Work logs, code contributions, project assignments, performance metrics, and communication records.
Technical Data
System access logs, IP address, device usage, and security logs.
(c) Aggregated Data
We may process anonymised or aggregated data for analytics, performance improvement, and service optimisation. This data does not identify individuals.
(d) If You Choose Not to Provide Data
If certain data is required for service delivery or legal compliance and you choose not to provide it, we may be unable to proceed with engagement.
3. HOW WE COLLECT PERSONAL DATA
We collect personal data through:
(a) Direct Interactions
When you:
- Submit enquiry or consultation forms
- Share project requirements or documentation
- Engage our development or staffing services
- Communicate via email, calls, or meetings
- Participate in feedback or surveys
(b) Automated Technologies
Through cookies, analytics tools, and server logs when you interact with our website.
(c) Third Parties
We may receive data from:
- Clients (for team deployment and collaboration)
- Professional platforms (e.g., developer networks, hiring platforms)
- Payment processors
- Business partners
- Publicly available sources
4. HOW WE USE YOUR PERSONAL DATA
We use personal data only where permitted by applicable law.
We may use your data to:
- Deliver software development and product engineering services
- Deploy and manage dedicated developers and tech teams
- Build, test, and maintain digital products and systems
- Provide AI, automation, and cloud-based solutions
- Manage project workflows, sprints, and collaboration
- Improve service quality and delivery efficiency
- Maintain communication and reporting
- Process payments and maintain financial records
- Ensure platform and data security
- Comply with legal and contractual obligations
We may share necessary data with internal teams, developers, and trusted partners strictly for project execution.
5. COOKIES
We use cookies to enhance website performance, analyse traffic, and improve user experience. Further details may be outlined in a separate Cookie Policy.
6. DISCLOSURE OF PERSONAL DATA
We may share personal data with:
- Internal teams and global delivery units
- Developers, engineers, and project teams
- Cloud service providers and infrastructure partners
- Payment processors
- Analytics providers
- Legal and financial advisors
- Regulatory authorities (where required)
All parties are required to maintain confidentiality and appropriate security standards.
7. ACCESS AND CORRECTION
You confirm that the data you provide is accurate and up to date. You may request access to or correction of your personal data, subject to applicable laws.
8. TRANSFERS OF PERSONAL DATA
As a global technology partner working with distributed teams, your data may be processed in multiple jurisdictions where our teams or infrastructure operate.
By engaging with us, you consent to such transfers in accordance with applicable laws.
9. DATA SECURITY
We implement appropriate technical and organisational measures to protect personal data from unauthorised access, misuse, loss, or alteration.
10. DATA RETENTION
We retain personal data only for as long as necessary to:
- Deliver services
- Fulfil contractual obligations
- Comply with legal requirements
- Resolve disputes
Anonymised data may be retained for analytics and improvement purposes.
11. BUSINESS TRANSITIONS
In the event of a merger, acquisition, or restructuring, personal data may be transferred as part of business assets.
12. OPT-OUT
To opt out of marketing communications, contact:
info@glocalcodes.com
We will process your request within a reasonable timeframe.
13. UPDATES TO THIS POLICY
We may update this Policy periodically. Updates will be published on our website. Continued use of our Services constitutes acceptance of the revised Policy.